School of Hotel & Tourism Management (HOT)
Publications
Scopus
| S.NO | TITLE |
|---|---|
| 1. | Ravishankar, B., & Christopher, P. B. (2023). Examining the Role of Customer Satisfaction and Brand Image as Mediators Between Service Quality and Repurchase Intent with Reference to India’s International Airlines. Revista de Gestao Social e Ambiental, 18(1). DOI: 10.24857/rgsa.v18n01-010 |
| 2. | Ambardar, A., Singh, A., & Singh, V. (2023). Barriers on Implementing Ergonomic Practices in Hotel Housekeeping. International Journal of Hospitality and Tourism Systems, 16(2), 11-17. |
| 3. | Mukherjee, S., Singh, M., Mukherjee, M., Ganguly, S., & Ailawadi, P. (2023). Showcasing New Tourism Destination by Using GIS: A Study of Sikkim International Journal of Professional Business Review, 8(3). DOI: 10.26668/businessreview/2023.v8i3.1086. |
| 4. | Ravishankar, B., & Christopher, P. B. (2020). Impact of Innovative Services on Customer Satisfaction and Enhancing Tourism: Airline and Hotel Services from Tourist Perspective. Journal of Critical Reviews, 7(11), 705-711. DOI: 10.31838/jcr.07.11.126 |
Publications
| S.NO | TITLE |
|---|---|
| 1. | Singh, V., Chanchal, H. K., Paatlan3, S., Divakar, C. C., Saxena, A., Shashwat, K., & Bio Gecko. (2023). An Analysis of the benefits of the state tourism departments Facebook posts as seen by tourists. BioGecko, 12(02), 2322-2332. ISSN: 2230-5807. |
| 2. | Ganguly, S., Mukherjee, S., & Mukherjee, M. (2023). Use of Modern Technology in Trip Planning for Enhancing Visitor Experience. The Business Review, 25(1-2), 1-111. ISSN: 09728384. |
| 3. | Kumar, E. T. S. (2021). Blockchain Technology Uninterrupted, User-Friendly Provide Various Services in the Hospitality Industry. International Journal of Advanced Research in Science, Communication, and Technology, 12(3), 223-227. ISSN: 2581-9429 |
| 4. | Singh, V., Singh, A., Rawal, A., & Paul, C. (2021). How Ergonomics Practices Affect Hotel Housekeeping Employees in Star Hotels: A Review Study. Elementary Education Online, 20(1), 2708-2719. ISSN: 13053515. |
| 5. | Ravishankar, B., & Singh, V. (2020). Embryonic strategies to revitalize India's tourism industry postCOVID-19. HYPOTHESIS - National Journal of Research in Higher Studies, 3(2), 1-11. ISSN: 25818953. |
| 6. | Ravishankar, B., Christopher, P. B., & Prabu, B. C. (2020). Exploring the factors influencing airline customer’s buyback intentions from a tourism perspective. Pal Arch’s Journal of Archaeology of Egypt/Egyptology, 17(9), 8399-8415. ISSN: 1567-214x. |
| 7. | Ravishankar, B., & Christopher, P. B. (2020). Impact of tourism in India due to Coronavirus. Internal Journal of Advance Research, Ideas, And Innovations in Technology, 6(2), 281-282. ISSN: 2454-132X |
| 8. | Singh, V., Ravishankar, B.,. (2020). India vs covid-19: The Real Pandemic Challenge. HYPOTHESIS - National Journal of Research in Higher Studies, 3(2), 1-5. ISSN: 25818953. |
| 9. | Singh, V., Ganguly, S. (2020). Occupational Health and Safety for Hotel Housekeepers: A Brief Study. HYPOTHESIS - National Journal of Research in Higher Studies, 3(2), 1-9. ISSN: 25818953. |
| 10. | Ravishankar, B., Christopher, P. B. (2019). Exploring the business model with special reference to B2B in the tourism sector. IJRESM Publishing, 2(12), 334-341. ISSN: 25815792. |
Conference Proceedings
| S.NO | TITLE |
|---|---|
| 1. | Frederick, J., & Thangaiah, S. D. (2023). Digital transformation for organizational sustainability: Exploring the relationship between customers' service quality perceptions towards category of the hotel, income, and gender perspective. ISBN: 9789392811173. |
| 2. | Ravishankar, B., & Christopher, P. B. (2022). Business Research and Innovation: Exploring Innovation in the Aviation Sector: Post-Covid-19 Overview. ISBN: 9789394779365 |
| 3. | Singh, V., & Singh, A. (2020). CT International Hospitality and Tourism E Conference: A Critical Review of Ergonomics Practices: An insight of Hotel Industry. ISBN: 25826417. |
| 4. | Balakrishnan, R., & Christopher, P. B. (2020). Hospitality And Tourism Sectors: Exploring B2B Marketing Based on Customer Perception of Tourism for Airlines and Hotels. ISBN: 9789389657418. |
Books and Chapters
| S.NO | TITLE |
|---|---|
| 1. | Rao, G. S., Mule, N. R., Divya, M., Vardhanapu, F., & Ganguly, S. (2023). Revealing the Secrets of Medical Tourism. ISBN: 978-974-496-144-3. |
| 2. | Singh, V. (2023a). Advances in Hospitality and Tourism: A post-pandemic perspective. ISBN: 978- 9392313882. |
| 3. | Singh, V. (2023b). Implementing Sustainable Development Goals in the Service Sector: Digital Health Revolution Enhancing Well-Being Through Technology. ISBN: 978-973-239-902-9. |
| 4. | Kumar, E. T. (2022a). Revolutionizing Trends in Hotel Rooms Division: A Study on Dynamics of Revenue Management in the Hotel Industry. ISBN: 978-8181-5565-7. |
| 5. | Mathivanan, V., Ravishankar, B., & Singh, C. (2022). Restart and Revival of Tourism and Hospitality Post COVID-19: Sustainable and Inclusive Tourism Strategies for tourism recovery and transformation in India: A post Covid-19 review of the hospitality sector. ISBN: 978-93939-288-1. |
| 6. | Singh, C., & Ravishankar, B. (2022). Restart and Revival of Tourism and Hospitality Post COVID-19: Sustainable and Inclusive Tourism: Sustainable recovery of the Indian tourism Industry: Post-Covid-19. ISBN: 978-93939-288-1. |
| 7. | Kumar, E. T. (2022b). Revolutionizing Trends in Hotel Rooms Division: Interpretation of Augmented Reality (AR) and Virtual Reality (VR) in Star Hotels. ISBN: 978-8181-5565-7. |
| 8. | Mathivanan, V., Singh, C., & Ravishankar, B. (2021a). Impact of Covid -19 on the Hotel Sectors in India: Significance of Multidisciplinary Global Research: Arts, Science, Humanities and Social Sciences. ISBN: 978-8182-298-9. |
| 9. | Ravishankar, B., & Frederick, T. J. (2021a). Emerging India and Its Best Practices: The Post-pandemic Era In India: Opportunities to Strengthen Economic Sustainability for Tourism Competitiveness. ISBN: 978- 93939-288-1. |
| 10. | Ravishankar, B., & Frederick, T. J. (2021b). Recovery of Hospitality Sector: Post-Covid-19 Review: Significance of Multidisciplinary Global Research: Arts, Science, Humanities and Social Sciences. ISBN: 978-8182-298-9. |
| 11. | Ganguly, S., & Mukherjee, S. (2020a). Front Office Operations and Management. ISBN: 978-93-89657- 57-9. |
| 12. | Jha, D., Mukherjee, M., Ganguly, S., Mukherjee, S., & Khanna, P. P. (2020). Tourism and Hospitality Theories and Practices. ISBN: 978-93-89657-73-9. |
| 13. | Khanna, P. P., Ganguly, S., Mukherjee, M., & Mukherjee, S. (2020). Hospitality and Tourism Industry Post Pandemic Challenges and Opportunities. ISBN: 978-93-89657-47-0. |
| 14. | Singh, V., & Singh, A. (2020). Information Technology in Tourism and Hospitality Industry: A Brief Study. ISBN: 978-93-89657-47-0. |
| 15. | Ravishankar, B., (2020a). Exploring the Impact of Emerging Technology Innovations in the Travel and Tourism Industry: An overview of the Airline Industry. ISBN: 978-93-89657-73-9. |
| 16. | Ravishankar, B., & Christopher, P. B. (2020a). Exploring B2B Marketing Based on Customer Perception of Tourism for Airlines and Hotels. ISBN: 978-93-89657-41-8. |
| 17. | Ganguly, S. (2020a). Adventure Tourism Opportunities in Kerala: A Generic Study. ISBN: 978-93-89657- 73-9. |
| 18. | Mukherjee, S., & Ganguly, S. (2020). Standard Operating Process SOPs for the Hospitality Sector in India after Post Pandemic Stage. ISBN: 978-93-89657-47-0. |
| 19. | Ravishankar, B., & Christopher, P. B. (2020b). The Post Pandemic Challenges and opportunities of the Indian Travel Industry: An overview of the Airline Sector. ISBN: 978-93-89657-47-0. |
| 20. | Singh, V., & Singh, A. (2020). Cultural Multi-Dimensional Development: A Brief Study of Tourism in India. ISBN: 978-93-89657-73-9. |